What it covers
If you’ve been thinking of selling, but don’t know how to remove yourself from the day today or even if your business has the potential to sell, an Operations Specialist can help you develop operational framework that improves the saleability of your business. They can:
Develop processes for what exists solely in your head so the business can run even in your absence
Act as a short-term ally or long term strategic partner liaising with your accountant, lawyer, M&A team & broker
Develop a communications strategy so your staff feel comfortable with the changes happening around them & are more likely to stay, maintaining stability
Why it matters
In Australia less than 5% of businesses are sold to a third party when the owner decides to retire or close. An even smaller number pass the business along to family or an employee.
Staff are more likely to leave during a business sale due to uncertainty, loyalty to the old owner, or resistance to change.
Clients are more likely to stay with the business after a sale if there is a structured, considered handover and minimal operational change.
In founder-led businesses with strong dependence on the founder most sales will include a client and revenue retention target, and hold back a percentage of the sale pending it’s success.
Packages
A fractional operations specialist works on retainer, so they are available when you need them, but you don’t have a full time salary to add in to your P&L.
Business Exploration
initial package designed to deep-dive into the structure and people within your business, developing an understanding of the way you work and where operational support can be most effective.
Fractional Retainers
instead of paying an ad-hoc hourly rate, monthly retainers ensure prioritised operational support from 1 to 5 days per month and can include a variety of operational activity as determined by you.
1 · 2 · 5
Start with a conversation
The best time to have a conversation is 5 years before you want to sell. The second best time is now.